ICAM Incident Investigations

Investigating onsite incidents used to be a case of simply differentiating between ‘intentional’ or ‘unintentional’ human error. Then ICAM process came along and offered a nuanced, comprehensive method of conducting investigations in a way that helps organisations improve and become more efficient. We are experts in this ground-breaking (ICAM investigation) method and guarantee that our findings will help you understand what happened, why it happened and how it can be mitigated in the future.

• Cause identification – whether equipment, training, communication, operational procedures, change management, culture or a combination of factors
• Future-proofing – offering solutions that eliminate the possibility of such risks occuring down the line
• System and process revision – how the incident fits into the scheme of things and fixing that scheme where necessary